Policy

Sherry Precision Dental Art ("SPDA") warrants all products manufactured by SPDA to free from defects in material and workmanship on the date of sale to the original purchaser for use.  With the exception of any special limited warranty, SPDA will issue credit, repair, or replace any product determined by SPDA to be defective for a period of 2 years.  Implant abutments are warranted by abutment manufacturer for a period of 5 years and crowns for 2 years.  This warranty only applies to products that are installed and maintained according to SPDA's recommendations.  These recommendations include installation and maintenance by a licensed, practicing dentist with sufficient knowledge and experience with SPDA's products residing in the USA.

This warranty does not cover and SPDA shall not be held liable for general wear and tear, malfunction, damaged or wear caused by faulty installation, misapplication, inadequate or improper maintenance, negligence, accident or tampering with, or products that were mis-ordered, contained incorrect ordering details, change in orders including but not limited to material and shade changes, poor impressions or lack of.

This warranty is conditioned upon the return of the defective material(s)/product(s) for verification of claim defect.  If the claimed defect is valid, SPDA will repair or replace free of charge the defective parts.  If it is determined that the returned product is not defective in material or workmanship or outside the warranty period, SPDA will charge the full amount for repair or replacement.

If you have any questions regarding this policy, please contact our office at 408-865-0251.